Häagen-Dazs

I was refused service at 7:32 on a Friday night. . The entire mall still open, I walked by 3 times, but wanted the sundae to take home. Girl says we already closed...I guess she already cleaned up so she can leave the very minute that the mall actually closes!? If that's the case, change your Google hours to reflect this, thanks.

None of the staff wears gloves when serving the ice cream.

Website said they close at 9pm but when we got there at 8:10 they said they were closed.

The presentation of the ice cream was lackluster. It looked sloppy and unappealing, making it difficult to enjoy.

The attention is horrible, the two people in charge, they simply ignored me and didn't even bother to ask if they offered me something, they just didn't want to take my order, I will never come back here.

Saw a picture of a cold brew float on the screens. Asked the worker there for that, after being confused by the lack of menus visable. She told me that the sign lies and what they had was "what I could see with my eyeballs." whatever that means. Did not end up ordering.

10 years doing this small business. This shop were doing well but 1 day 2 employees were fighting and 1 bad employee turn off the freezer then all ice cream tubs were melted. We did report to police this case. We will turn the camera to the police if it happens again. That is why you see the picture on the review is the day that happened at this ice cream tub melted last year 2022. Our team fixed it and move on.