Häagen-Dazs® Ice Cream Shop

3.4
(258 Reviews)
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Ratings of Häagen-Dazs® Ice Cream Shop

google
Google
3.4
(258 Reviews)

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Photos

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Location & Hours

Counter-service chain offering scoops of ice cream & sorbet plus sundaes, shakes & smoothies.

1451 Ocean Dr #101
Miami Beach, FL 33139
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
11:00 AM - 11:00 PM

Recent Reviews

google
Jan 2024
A classic ice cream shop. One of our flavors had some ice crystals mixed in.
google
Jan 2024
Worst place ...they don't even know what they are doing there
google
Jan 2024
I should’ve read the reviews about this location prior to going. Sadly, this was one of the worst ice cream experiences I’ve ever had, and do not recommend this location. My partner ordered 2 scoops in a waffle cone, and I chose the Dulce De Leche Shake. With the scoops, the entire cone fell apart once we removed the label to eat the rest of it, melting all over my partner’s hands shortly after leaving the store. The milkshake was almost entirely made of milk. You could tell from the color of the shake the proportion of milk to ice cream was completely off. We left incredibly disappointed with the service and the actual product that altogether cost $20+.
google
Dec 2023
Terrible service. The ice cream was clearly rancid. They put zero effort to give me a solution. They were rude. They started to speak Spanish as if I couldn’t understand, but I answered in Spanish and they were clearly shocked. Awful. Next time will check the obvious bad reviews.
google
Nov 2023
So rude and stupid. Lady said they had no “small” cups available and I had to argue with her to put a small amount of ice cream in a “large” cup. She was annoyed. Jerk. Also $38 for three people?!
google
Nov 2023
Je ne recommande à personne cet établissement, le personnel n'est pas du tout agréable, eux-mêmes devant se demander qu'ils font là. Catastrophique.
google
Nov 2023
Very rude staff
google
Sep 2023
Update the Store Times. We walked under a scorching Sun with 2 small children for the guy to say it was closed with a such rude face.
google
Sep 2023
BEWARE My sister & I visited Ocean view Haagen Dazs, 9-19-23, We ordered 2 ice cream cones ONE SCOPE A PIECE WHICH WERE VERY SMALL SCOPES, My Fault for not looking at my receipt sooner, My bill was $25.00, while my chase card was in the card machine it asked if I wanted to donate money NO Option to say NO…when I tried to phone the store, for an explanation phone number’s listed DO NOT WORK… BEWARE
google
Sep 2023
I read the other reviews and since I was on vacation in South Beach Miami, i decided to visit the Haagen- Dazs on Ocean Drive. Especially since the reviews were unfavorable. The air conditioner did work, the ice cream was frozen and everything was clean. The reason they get one star is because I can't give them ZERO. I ordered; pickup through door dash, a banana split. When I arrived they said there was no order under doordash.. now that's not the kicker... THEY DON'T EVEN HAVE BANANA SPLIT THAT IS BEING ADVERTISED ON THEIR WEBSITE No ice cream No order No apology


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+1 800-767-0120

1451 Ocean Dr #101, Miami Beach, FL 33139