No alternative milk while all other branches always offer at least oat milk or soy milk. Also the whole store suffer for sewage leakage horrible odor. Which I honestly can’t fathom how sewage is a good marketing for ice cream. Not to mention the health possible implications for the workers and the clients.
Loved it. The coffee ice cream was amazing.
They are understaffed. We ordered a dazzler Sundae and received a half-sized sloppy version, which we did not accept, and 1 smoothie. There was a homeless man inside yelling and going up to customers asking for money. We were all very uncomfortable. The staff takes so long to make anything the other customers just left. I hope they get better staff who at least pretend to like their job and attempt to provide good customer service. The ice cream is good, but the service is NOT! Fast-forward to November 2023. Tonight they had 3 staff members on duty. All 3 were attending to customers and working quickly. We placed our order for a Sundae Dazzler and Peppermint Bark smoothie. The young lady was polite and efficient. Happy to say everything looked clean with no homeless regulars interrupting the atmosphere. I have updated my review based on tonight's visit. Hope this service continues.
We were waiting outside since 9am and at 11 when it finally was open the lady that worked there said she had to walk out and it be back later That was so rude and inappropriate she could of at least serve our order Im sorry but she did leave she had her purse. No alarm was ringing
Pedimos un helado preparado a contiene frutas , al parecer lo tenían puesto en una nevera y me llegó completamente frisado , he esperado 30 hora para q se desfrosen las frutas q trae el helado , por adelantar el trabajo no deben hacerlo así , este es un tipo de helado q se prepara al momento .
I Took my daugther to this place, she loved the flavours. We were offered samples thats a plus for sure. Great custommer service, staff was very friendly and had a big smile. Would recommend to others. Great location
Came in to the store and the atmosphere was super welcoming, the girl that helped me was Bianca and she had the nicest smile and best costumer service I’ve ever received, the dazzler I order was so nicely done I even posted pictures of it on my Facebook. Definitely recommend coming here .
Excellent muy rico sus helados