Gyu-Kaku Japanese BBQ

Wheelchair accessibility: Street level entrance

This place has great food and its very clean

Nice chill spot. It's definitely worth trying at least once in your life.

Came to a late lunch with some friends and we were having a great time. Atmosphere great, service could have been better as we had 3 waiter changes. But point being while eating from an order of rice I noticed a roach mixed in. Unfortunately this made me stop eating and I brought it to the staffs attention quietly. They told me they would remove the charge for the two rices we ordered but ended up taking one off. Please be careful while eating here after all it is NYC. I feel like after that they could’ve handle this better, instead I ended up paying a full bill minus the rice with the roach which seems fair but unfortunately I will never return or recommend this restaurant due to the lack of cleanliness and customer service.

I like guy kaku, been many times. I’ve been to this particular location a few times, each time the hostess was very rude

There was a ROACH at the table. When I told the server, he rolled his eyes and grabbed it with the napkin. No apology, no compensation- nothing.

Always great

The mamager made the eating experience very bad. If you want to eat happily do not come