Great Khan's Mongolian Grill San Bernardino

I've been to this location three times now. The first time everything was fine. The food was good. Service was good. The second time I attempted the guy at the front didn't even acknowledge me. He just kept cleaning and stocking so I left it's been months and I thought I'd try it again today. Same guy. Same thing. I didn't even order food . They need someone new to run the front this guy is rude I'm bad for business I will not attempt a fourth time. And I will say the first visit there was someone different there

Great place

Terrible customer service, the person in charge at the front was very rude and has no sense of hospitality, raised his voice when saying not to overpack food or make mess yet they say not to push your food down when technically that’s the only way you can prevent toppings from falling over. Overall this place is very stingy with their food even after you agree to pay 17+ for a bowl it’s not worth the very little amount that they only allow you to get.

Foods great sometimes. Used to tip really well with the old staff because they were laid back and not uptight, not anymore. Just go there for the food. I'm good at stacking my bowl, but they stand acting like the food comes out their pocket. For 20 bucks I'm sure they still make a profit. Don't be mad at the player. Be mad at the game. They have a bad attitude and never smile. If they don't like there job then why are they working there. The Mongolian BBQ at the west Covina mall is excellent . I've bin wanting to go to the one in Victoria garden as well. Pretty much anywhere but here. I just go here cuz it's closest and I dont tip anymore.

This guy today was so rude I asked for a refund and I got it but I been coming to this location for years and this guy ruined my experience honestly horrible rude and spoke down to me like I know it's a stressful job but it is your job

Disgusting!!!!!! Not only is this place overpriced for the food you get. The grill on which they make your food is filthy!!!!!! After driving 20mins from this place to my house and opening my box to eat I noticed it was tons of char from the dirty grill in my food making it COMPLETELY INEDIBLE! Every bite felt like it was dipped in sand because it was so much char. Wouldn’t feed this to my dog or worst enemy. STAY AWAY! It’s many better options in the same area for Mongolian BBQ.

Food had no seasoning cashier really rude don’t recomend