The wait staff, manager, food and ambiance were all great. I hope they open a location in my area! I will return!
I normally love granville and everything they have but lately i feel that there isnt the same effort in this location. The flavor isnt there as much. And their sweets are needing some work. I got a burger and it came soggy and just not as good as it normally is.
I visited Granville Burbank on a Saturday evening, and despite a prompt seating in the high-top area, the entire dining experience took over 2 hours, primarily due to our server's inattentiveness and slow work ethic. Despite it taking over 30 minutes for our appetizer, salad, AND entree to arrive, we never received an apology, water refill, or so much as a table touch. We did however, notice a guest was seated after us and somehow, receive the same entree we ordered (Salmon) at least 20 minutes before we did. Throughout our dining, inconsistencies in service were obvious. The server's distracted and unapologetic attitude was also inexcusable. As a loyal customer across various Granville locations, this visit to the Burbank spot fell drastically short. Introducing an out-of-state friend to Granville was regrettable and embarrassing. This experience makes me question whether I'll continue choosing Granville, given the extensive wait and lackluster service.
I have come here several times while traveling for business. Never once have I had a bad experience. I enjoy the happy hour gran fashioned. On a nice day I enjoy sitting outside and people watching. Otherwise I prefer the bar. I’ve enjoyed the lettuce wraps, the squash soup, the angel hair pasta, the taco trip and several steaks. All excellent. Can’t go wrong here.
We ate there two out of the three nights we were in the area. The food was great and service was perfect. Highly recommended.
Favourite for happy hour, cocktails, dessert, and girls' night! Excellent food, service and drinks. The Mac n cheese and grilled cheese dippers are personal favorites, and the burgers are so tasty!