Gourmet Burger Kitchen (GBK)

Food was great like always! Best burger in UK probably

First time trying this restaurant and it was fantastic the service was excellent really loved the place fantastic food

We decided to come here for a change. And I wish I didn’t bothered. Spend ages on the app trying to figure it out and use it, to then only go up and pay in the end. Drink arrived after a little wait. My friends food was great. But my vegan food was horrible. Cold in the middle and burned on the outside. The picture shown is what I left, didn’t receive a check back to see how the food was. I saw the staff walk past us multiple times. And look at our table and never once asked us. Staff are hardly on the floor. And I believe the guy owner? Was just chilling on a table with a laptop. And helping when needed. But isn’t really focusing on the customers he has in store. There is two floor staff members and I’m guessing one in the kitchen. Not very busy in here. Only three tables full. The staff rather just stand around and gossip. I won’t be coming back here again. This is not how customers should be treated. We paid for a service. And I feel like I didn’t receive that. Actually went to TGI Fridays afterwards for actually hot food! My advice to anyone who is planning on coming here. I was avoid and go to anything else.

Great food and service

Rochelle was very good at serving the tables and people. And the food was great. Good vibes all round. Enjoyed the meal here

Great customer service from Rochelle

Excellent quality burgers and very friendly staff

Food was delicious, the place was clean but the staff totally made our trip. They were really lovely and looked after us brilliantly. Thank you!