Ratings of Gordo EX Cafe

google
Google
4.3
(808 Reviews)

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Location & Hours

Simple dining room offering a range of familiar Venezuelan staples for over 20 years.

1048 Bathurst St
Toronto, ON M5R 3G7
Monday
Closed
Tuesday
2:00 PM - 9:00 PM
Wednesday
2:00 PM - 9:00 PM
Thursday
2:00 PM - 9:00 PM
Friday
2:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
Sunday
12:00 PM - 6:30 PM

Recent Reviews

google
Mar 2024
Título: Decepcionante experiencia en Restaurante Gordo Ex: Estafa con la propina y mal servicio Mi reciente visita al Restaurante Gordo Ex fue una experiencia profundamente decepcionante. A pesar de la calidad de la comida, mi disfrute se vio empañado por el pésimo servicio y una práctica de estafa con la propina que no puedo ignorar. Desde el momento en que entramos, nos recibió una actitud amargada por parte de la camarera, cuya expresión facial permanecía impasible como la de un pez. Su atención hacia nosotros fue descortés y desinteresada, dejándonos con la sensación de ser una molestia más que clientes. Lo más indignante ocurrió al recibir la cuenta. Para nuestra sorpresa, nos dimos cuenta de que se nos había cobrado una propina del 15% sin haber sido informados previamente. Esta falta de transparencia es inaceptable y revela una clara intención de engañar a los clientes. Cuando intentamos pagar, la terminal insistió en solicitar una pantalla de propina adicional, lo que confirmó nuestras sospechas de estafa. Es inaceptable que un restaurante imponga una propina obligatoria, especialmente cuando el servicio brindado es tan deficiente. El hecho de que no se nos informara sobre esta política y termináramos dando propina extra debido a la falta de claridad es completamente injusto. En resumen, aunque la comida en Restaurante Gordo Ex puede ser sabrosa, la experiencia en su conjunto se ve empañada por un servicio lamentable y prácticas deshonestas con respecto a las propinas. Recomiendo encarecidamente a otros clientes que estén atentos a estas cuestiones y no visitar este establecimiento estafador.
google
Mar 2024
Mi reciente experiencia gastronómica en Gordo Ex fue bastante decepcionante. Aunque la comida en sí estaba satisfactoria, la experiencia en general se vio empañada por la actitud poco amigable y desdeñosa del personal. Cada pregunta que formulaba parecía ser recibida con irritación, como si les estuviera causando molestias al solicitar aclaraciones o ayuda. Añadiendo a la frustración estaba la falta de transparencia con respecto a la propina. No hubo ninguna indicación de que ya se había incluido una propina del 15% en la cuenta. Imagina mi sorpresa cuando, al liquidar la cuenta, el terminal de pago me solicitó agregar una propina adicional. Esta práctica engañosa no solo dejó un sabor amargo en mi boca, sino que también empañó la reputación del restaurante a mis ojos. En resumen, aunque la comida pudo haber sido aceptable, la experiencia en general se vio empañada por el comportamiento poco profesional del personal y la falta de transparencia con respecto a las políticas de propina. Dudaría en volver o recomendar este establecimiento a otros hasta que se aborden tales problemas.
google
Mar 2024
My recent dining experience at Gordo X was rather disappointing. While the food itself was satisfactory, the overall experience was marred by the unfriendly and dismissive attitude of the staff. Every question I posed seemed to be met with irritation, as if I was inconveniencing them by seeking clarification or assistance. Adding to the frustration was the lack of transparency regarding the gratuity. There was no indication whatsoever that a 15% tip had already been included in the bill. Imagine my surprise when, upon settling the bill, the payment machine prompted me to add an additional tip. This misleading practice not only left a sour taste in my mouth but also tarnished the restaurant's reputation in my eyes. In summary, while the food may have been palatable, the overall experience was marred by the unprofessional behavior of the staff and the lack of transparency regarding tipping policies. I would hesitate to return or recommend this establishment to others until such issues are addressed.
google
Mar 2024
Title: Disappointing Experience at Restaurante Gordo Ex: Tip Scam and Poor Service My recent visit to Restaurante Gordo Ex was a profoundly disappointing experience. Despite the quality of the food, my enjoyment was overshadowed by the terrible service and a tipping scam that I cannot ignore. From the moment we walked in, we were met with a bitter attitude from the waitress, whose facial expression remained impassive like that of a fish. Her attention towards us was rude and indifferent, leaving us feeling more like a nuisance than customers. The most outrageous part came when we received the bill. To our surprise, we noticed that a 15% tip had been added without prior notification. This lack of transparency is unacceptable and reveals a clear intent to deceive customers. When we attempted to pay, the terminal insisted on requesting an additional tip screen, confirming our suspicions of a scam. It is unacceptable for a restaurant to impose a mandatory tip, especially when the service provided is so subpar. The fact that we were not informed about this policy and ended up giving extra tip due to the lack of clarity is entirely unjust. In summary, while the food at Restaurante Gordo Ex may be tasty, the overall experience is marred by lamentable service and dishonest tipping practices. I strongly advise other customers to be wary of these issues before deciding to visit this establishment.
google
Feb 2024
Cute place, good snacks but overall not worth it. Juice is not fresh
google
Feb 2024
I was charged an auto gratuity of 18% on my bill and then prompted to tip on the machine again, which I did. Only after I realized and asked was I was told that there was an auto gratuity applied on my bill. My bill was never presented to me b/c I paid at the counter. Am very disappointed by this and was not offered a refund. The food was delicious but I will never come back.

Frequently Asked Questions

What is Gordo EX Cafe's rating?
Gordo EX Cafe is rated an average of 4.3/5 stars across various online platforms.

+1 647-748-9222

1048 Bathurst St, Toronto, ON M5R 3G7