Good Times Burgers & Frozen Custard

I have been to this location many times being that it is the closest to me, which is still not very close.It is always lacking in one area or another but the food has never been fresh or on point. I've never complained or written a review because I understand what it's like to work in the food industry. Tonight did it for me though. The food is not cheap and when made fresh and correctly upon order as it should be it is worth every dime, but when your greeted by someone in the drive thru that you can tell they either are having a horrible day or just plain hate their job I should have left then. I didn't and so I ordered my almost 50 dollars for 2 meal deals and the meat isn't cooked all the way it's cold and the whole hamburger is wet and soggy that's gross. The guy on the drive thru tried to ring my card twice and looked very miserable. It is cold outside I get it. Nobody wants to freeze at the drive thru window but if we weren't there to order food you would not have money to pay your bills let alone employees. I will not return to this location but I would definitely get some better management and quality control at this location ASAP before someone gets sick. The milk shake was even gross I don't know how you can mess up a milkshake but congratulations to this location and team that was there tonight they won that badge

I order a plain chicken Sandwich it had everything on it and it was soggy. I live 5 min from good times so food should have been good if it was cooked fresh

Outside of serving real onion rings the burgers had ample meat but nothing spectacular in terms of a flavor differentiator.

I've always had problems with the good times in Thornton Colorado but, this time I've had it. I went through the drive through waited 10 minutes. to find out when I got home there were no sauces I asked for and paid for. Not even the sauces that should come with the meal were there. and then to find out my sandwich wasn't even cooked all the way through I do not like raw or half way cooked meat. GROSS. IM SO FRUSTRATED with this Good Times.

Ordered food on the Good Times app. My food was ready on time for the displayed pick up time. The Green Chile Cheese Fries were amazing good. The custard shakes were very good. The burgers were tasty! Yum, the Big Daddy Bacon Cheeseburger! Update Dec 2023: We just stopped by and had the breakfast burritos for the first time. The breakfast burritos were really good!!! So glad we tried them! Yum! Friendly & fast service.

They never get it wrong