Awful experience, extremely busy, and under staffed. After 20 mins waiting for a drink, another worker showed up but only seemed to confuse the situation. Then my drink was stolen by another customer; the women refused to remake my drink, because she “needed to use the boba for other customers” who were behind me. She offered a refund, after this I will not be returning. Between the language barrier and the negligent teenagers, I’m not sure how this place is running . If I could give 0 stars I would.
Amazing drinks! Really really nice service and very fast!! The workers are sooo nice!! They gave recommendations and discounts!
Visited Gong Cha for the first time this evening, looking for a milk tea to go with my dinner. The store is small, but cozy with room to hang out and relax/study My go-to at a new boba place is a black milk tea with boba - start with the basics and go from there! The woman behind the counter was very nice and helpful with my order. The tea had a great flavor and the boba were perfect - tender, sweet and flavorful! The only drawback was that my tea, which was ordered 50% sweet, was still *very* sweet. I don't know if it was a mistake (or if the boba comes in its own syrup), but just a heads-up for anyone looking for less sweet options. Still altogether decent though, and I'll be sure to adjust my order accordingly next time.
Absolutely love this place. The workers are so incredibly sweet and will remake any drink for you if you do not like it. I love the service and the atmosphere. It is by far the best boba tea cafe I have ever been to!! So much love for Gong Cha and their workers! ❤️❤️
Ann is absolutely sweet and kind! Beautiful atmosphere, experience and boba!!! I recommend this to everyone❤️❤️
terrible drinks, average service, great atmosphere. I’ve been coming here since they opened but I think I’m done now :) they’ve gotten considerably worse.
Came in for a Boba tea and the women running the shop was incredibly kind and helpful with choosing a new drink, they were out of boba but she gave us a coupon for a free drink on our next visit for not having what we wanted. It’s the little things like this that make a business stand out. She offered a small incentive to keep our business and the drinks we ended up with were delicious! 10/10 recommend this place. It lives up to its pillars as a company.
Ann is so kind and the Mango Milk Slush with Mango popping pearls is perfection