Gong Cha

Placed my order just fine and it was ready within minutes. Staff were friendly and I hope to get more bubble tea someday!

I love the flavors that are offered and came to this location often since opening but it's fallen off lately. The new staff are great and friendly but idk it's them or new policy but apparently some drinks don't come with tapioca even tho it's an option. I bought a drink and while I waited, the employee who took my order came back up to the front to state what I ordered, they were out of it, which is fine since I could order my second choice. I get the drink but it came with no tapioca. I tell the girl and she states the drink usually doesn't come with tapioca... but isn't tapioca a topping that can come in any drink for extra? My original drink I asked for tapioca and she stated she could add it into the order after I drank some, which was nice of her but I opted out bc I was on a time crunch.

Very friendly … clear menu and ordering. Not cheap but not expensive. Issue is the milk. They are the only bubble tea place I have ever been to that does not offer options like skim, almond etc. Update since I left this they do at least offer almond milk. Didn't ask about other.

This is the worst pearl milk tea I have ever ,it taste no milk no tea only sugar,and the pearl is very hard to eat,and it is pricey

I got served by this wonderful enthusiastic employee Rosanna 15 minutes before close so you can really tell that they love their job

Great boba and great service.

I have been going to GongCha for about two months now. Every Thursday after Young Naperville Singers, it has been a tradition for me to take my daughter there for Stawberry Slushie Boba. So much so that the cashier knew exactly what we wanted around 8:40pm-ish every night. This past Thursday we got there around 8:40pm and went to order, a new cashier said they shut down the Slushie mixers already and that they "were closing in 4 minutes". I'm sorry, "Wha'??" They had at least 20 min before closing and I have had no problems getting a drink for my daughter the last 4 times around that time. Also, she seemed pretty rude to my daughter about it. Well, guess what... I went down to another Boba place at Danada West and they were fantastic! So friendly and delightful. That very night i got my daughter her Boba and they got themselves a permanent new customer! Sorry Gongcha...train your evening cash lady on Thursday nights more thoroughly because you will lose business using her.

10/10, would have again :)