Gong Cha Bronx

Everytime I come in to this exact store with this location there's teenagers playing around and don't greet customers.. always on there food when ones ready to take there order. Poor customer service.

I couldn’t keep this to myself but my drink was made perfectly. I’ve never met someone who met my expectations and the worker Elvin(if I recall correctly) made my dream order come true, he even gave me advice for my personal life; I really appreciated that. Highly recommend!!

I’m usually not a boba person but sometimes I be craving a nice dirty brown sugar boba. Whenever I get my boba it always tastes good. One time I ordered it and there was this worker who went by the name Elvin or something, he gave me a little extra foam on the top and made my day. He cracked a joke here and there while I was waiting for my order. Also the K-pop music be hitting

great boba tea as always but not very welcoming workers. didn’t apologize when they gave my order wrong and stood quite when i said thank you and merry Christmas. i understand its the holidays and being tired but its always nice to provide good customer service.

Drinks are always on point

I love the big Bubble Tea Statue at the store. The staff were very friendly and answered my questions about bubble tea. (The pearls are vegan!)

They always gave me the incorrect order. I ordered 3 drinks but only 1 out of 3 was made correctly. I ordered a hibiscus green tea and a wintermelon tea but they gave me a strawberry milk tea and a brown sugar boba. Worst service ever. Waste of time as I ordered for delivery. Do you not know how to read English?