Golden Phoenix

Foods decent. Our waiter was far from personable though. Ordered 4 things of chicken but only got a tiny bowl of rice with it. Also they put some kinda gross sauce on their sweet and sour chicken which is sad because I like it dry too dip in sweet and sour sauce.

The food is just okay, nothing superb here, but the service is what really convinced me to never go back here again. I have eaten here since I was a kid, and I believe that they are under new management (not good management, either). I would recommend ordering from the other popular Chinese restaurant in town, they are far better quality, service, and the food is much better there and never once have they ever messed up my order like they have here. The best thing that I think they have is the Mongolian Beef and the other night I placed my order here, the gal on the phone even correctly read my order back to me to verify accuracy, we picked it up, and they gave us the wrong order, it was NOT the Mongolian Beef. Honestly, it smelled awful as soon as I opened the container and I wanted to gag. Why would any food smell bad like dirty feet? I called them and told them that they gave me the wrong order, she (the manager I believe) looked into it and verified that they accidentally got my order mixed up, and gave me the wrong food (she said it was King Poa Beef instead-fyi don’t order that, it’s gross!) said that I could drive back and get a new one as long as I take the container back in and show them that it was wrong. Nope! Why should I waste my time (20 mins there and back=40 minutes of my time wasted) and gas money to haul around a container of Chinese food that smells like stinky feet back to their restaurant, even when they knew that it was not my fault and they messed up. That is the most ridiculous thing that I have ever been asked to do. I told this to the woman manager, and let her know that they have lost my business (and even though they’re not great, if I was in the right mood I would place orders here about once every 1-2 months) and she said that she would have to talk to the owner to see what they could do. She said that I could come back tomorrow and get a replacement and I wouldn’t have to bring in the stinky container of food that wasn’t even what I ordered back in. Still, even with this, the entire interaction left me with a bad taste in my mouth, I just don’t feel like the customer should have to argue with you (or bring back the container of food you know that your staff mixed up) when you know and admitted that it was your mistake not mine, and I felt like it was not handled properly from the beginning. Who literally asks someone to do something that ridiculous!! When they knew and admitted that it was their mess up!! What I wish I would have suggested in hindsight is this: I wish I would have told that manager lady that since it was NOT my fault, I’m not wasting my time and gas money to run clear across town for them to fix their mistake. They can come to my house and deliver the CORRECT order to me, and they can pick up their wrong order that smells like disgusting feet and is gross since it means so much to them getting it back! Or how about you just refund my card since I didn’t get what I paid for. I won’t be back. P.S. my mom and dad used to order here weekly, I highly doubt that they will continue to order here after I tell them about my experience with them, and how they were not willing to fix their mistake upfront, and ask the customer to do ridiculous things, despite the customer doing nothing wrong.

Best Chinese I have tried in Rapid thus far.

Our favorite chinese place in Rapid City.

The best Chinese in town, excellent service great pricing

I ordered General Cho's chicken for take out. When I got home the chicken was chewy, and tasted like day old chicken. I was super disappointed that the food wasn't fresh. Please try and keep the food fresh.

Stopped by for the noon lunch special, very quick service! Prices were reasonable as well. Food was good, arrived at our table hot and fresh, and was a nice experience overall.

Always fresh and delicious!!!!