Godfather's Pizza

Great Pizza. Our go to when we are out in south east Huber area.

Pizza was great! But checked the bank and you charged us twice! And now you’re not open on Monday! So we have an extra 50 we can’t use because you have it! First time there! Not happy!

Food was delicious

Worst customer service experience EVER. A long time ago (months-year maybe) we tried to order pizza and it never showed up, I called and they claimed they couldn’t deliver because I didn’t put in my phone number but I DID because it’s a required thing to fill out. They canceled the order and I didn’t call until like 20 mins past the quoted time. The guy was nice and made us another pizza and we went to pick up. Last week, we figured we would try again. So I ordered as normal, entered the phone number but then as a back up, put the phone number in the comments also and told them their system says I don’t input my phone number . Pizza was delivered, no problems so I thought I had found the solution to their app ordering problem. Today I place the order through the app, put my phone number in, also put it in the comments just in case and I get a phone call telling me they can’t dispatch my pizza because I put the phone number in the notes. I said well… I did it that exact same way last week and it worked fine since your system always says I don’t put my phone number in. She tells me doordash (who I didn’t order through) says my phone number is already in use. She also says it’s saying I paid but it says paid by null. She also says she was the one dealing with my order last week and remembers about the phone number in the comments. I asked how that worked last week and didn’t this week, she doesn’t know. So my pizza is sitting there getting cold, finally my husband agrees to go get it, keep in mind I paid $6.40 delivery fee through Godfathers App and then tipped $5.00 on top of that. Did I get a gift card or anything to cover that? No. There is no way for me to contact doordash about this because I DIDN’T Place the order through doordash. I’m not sure how your own app is ran by doordash and you have no control over anything. Hopefully my bank can take care of the overpayment since we had to go get it ourselves. Needless to say this will be our last time dealing with this Godfathers pizza location. I’ve never had a single issue ordering from the bellbrook/Centerville store for pick up. There is clearly a problem on their end and they want to blame it on me instead of finding a solution. Its not like I’m an older person who doesn’t understand how to order food through an app, there is a problem they need to figure out with doordash.

Pizza and cheesy, garlic bread was scrumptious. The staff was on top of everything. Thanks for a great first visit!

Always good pizza

It's been 40+ years since I've had Godfathers pizza. They are no longer in the greater Cincinnati area. Food was ok