Glacier Grind Coffee, LLC - Shoppers Forum Mall

Best coffee shop in Fairbanks. Always friendly and the food/ drinks are consistently of great quality.

Very great customer service from the employees who work here. I'm impressed and much better service and attitude then most coffee huts here in town. 1st choice over any place in town. Thank youu! If I could rate more then 5 stars I would. (:

My favorite coffee hut and I don't even drink coffee. The Glacier Waters come in a variety of flavors including sugar-free. The food is also good - just be aware that the burritos are a lot bigger than you would expect.

I can’t say enough great things about Glacier Grind. This has been my go to coffee hut for the past three years and I’ve always received high quality food/drinks with high quality customer service. I get the breakfast burrito several times per week and it’s consistently the best breakfast burrito in town!

Consistently the best breakfast burritos in town.

Meh. Asked for hot coffee. Got cold. Took forever to get. Tiki Tok girls too busy with other things I guess.

Hattteeee hate to post this but I’m so disappointed and would love to talk to the owner about this issue. During school Year before summer we went to this coffee hut 5 days a week for smoothie bowls. But over summer, 10/12 times we went were…. But my last stop there was the most Disappointing to say the least. I know they add tips to the card, and charge you before you get your items.. but I was charged full price over 40 dollars for a few smoothie bowls added the tip on... Then- was told “we are restocking currently, and are out of xyz flavors” which were all in my smoothies so.. I always try to be as easy going and accommodating as possible.. I said do whatever you think will make it taste best given what you got. So I switched to bowls that had more of the items they had in stock (before they started anything) I waited a long time, then was told they made them wrong and were remaking them. I said ok and rolled window up and waited more. Then I was informed they were out of fresh fruit, and used the last few blueberries on one of our bowls so they would “load you up on other toppings” which they indeed did NOT do except the chia seeds which made it way worse some how. Then they still gave me the wrong bowls and awkwardly said sorry didn’t know if you wanted them remade or not…. So I took the bowls and was not rude or anything was just… pretty shocked. Until we tasted them…. They were absolutely awful. We used to spend 900+ a week on smoothie bowls and ate them literally every day after school with my boys while we talk about their day. Whatever I was served was not up to the quality we used expect from this coffee hut. But unfortunately it seems to be the new normal. The smoothie base tasted like water, it was barely full, no fruit on top, and skimpy toppings. They were busy as heck, just after middle/ high school had gotten out with multiple cars and kids standing in line, but charging full price then giving a product that is FAR below the standard, is pretty lame. Especially after asking for a tip before letting me know the situation. I’d love to talk to the owner / manager and hear plans to fix the issues that have been pretty consistent since like early June.

Great mocha. Not overly sweet. Stellar service