Ratings of Gigi's Cupcakes

google
Google
4.2
(157 Reviews)
tripadvisor
TripAdvisor
4.0
(2 Reviews)

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Location & Hours

Bakery chain offering a rotating selection of gourmet cupcakes, plus cookies filled with frosting.

3065 Mallory Ln #106
Franklin, TN 37067
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
Closed

Recent Reviews

google
Dec 2023
Must-have everytime I go to Tennessee. Never disappoints! Dietary restrictions: They have gluten free options
google
Oct 2023
There is not a thing in this store that I can eat due to allergies, but my family really enjoyed their cupcakes, so I rated in the middle. They do offer gluten-free options, however they do not cater to any other food allergies. I am allergic to dairy, gluten and soy...I would recommend at least adding dairy-free options as that is a pretty common allergy/intolerance.
google
Sep 2023
My mom makes homemade cakes & cupcakes so there are very few store bought that I like. However, Gigi's is so good!! Their cookie dough cupcakes are absolutely amazing!!! A must try!!!
google
Aug 2023
Awesome!
google
Aug 2023
Absolutely delicious!!
google
Aug 2023
Best cupcakes in the world! I love the icing which is piled high.
google
May 2023
I was watching Undercover Boss and thought the Gina was so loving and caring and to help those employees in need was absolutely beautiful.I wish your store in Nashville TN was still open because I wanted to visit and meet you and enjoy your cupcakes.Hope you and your mom are talking and spending time together.
google
Apr 2023
This was my first time ever in Gigi’s, and unfortunately the experience was not what I expected. Upon opening the door and stepping in, I was hit by a stench that smelt like sewer, and when I asked the employee why, she said it was their grease trap. Thats definitely not the aroma of sweet vanilla and buttercream I would expect stepping into a cupcake shop. I would fully recommend closing the store until that is fixed, as my appetite was completely gone. I wanted to give you my money, but I left without a purchase because the smell was such a huge turn off, and I just couldn’t get past it. Unfortunately, the saying couldn’t be more true in this instance, you never get a second chance to make a first impression.
google
Mar 2023
Please don’t advertise cupcakes you don’t make anymore. It’s frustrating to drive here and be disappointed. Lousy customer service.
google
Mar 2023
I first of all bought them and got home and thought right away they were gonna be yuck,, then when I ate the 6 pieces of my choice I once realized they were so amazing. They should've been bigger than they were.

Frequently Asked Questions

What is Gigi's Cupcakes' rating?
Gigi's Cupcakes is rated an average of 4.2/5 stars across various online platforms.

(615) 472-1508

3065 Mallory Ln #106, Franklin, TN 37067