Giacomo's Pizza Spackenkill

Excellent pizza veerry yummmmy

Visited with 3 other family members. Pizza was really good. Service was welcoming. Good prices. Nice experience. Parking: Not sure about # of spaces but we visited mid-day and had no problems.

I ordered a pepperoni roll there was so little pepperoni through out the entire thing it was a cheese roll. When a staff member asked how the food was I told and showed her there was no pepperoni, she did apologize but the manager never even acknowledged the issue.

On 10/20/23 I ordered a pie and wings for pick up and arrived before the timeframe that was given me. I could smell that the pie was burnt once I put it in the car. I called once I got home to complain that my pie was burnt and whoever I spoke to said “I had to take another pie right then or receive first 10% then 15% off my next order.” When I refused I was told that he had to show the workers what they did wrong. I offered to take pictures of the burnt pie and send it because at this point I had already ordered food from somewhere else. He insisted that I receive another delivery of a pie or receive 20% off my next order. I suggested that they clean their ovens and was starting to get annoyed so I said fine to 20% off my next order but I won’t be ordering from them again.I’ve noticed that the quality of the food and customer service is going down while the prices are going up. At the very least keep the food quality needs to stay consistently high. Giacomo in Spackenkill use to be my favorite but sadly it’s not anymore.

Always great food! And willing to make special pizzas. I asked for a large cheese pizza with mozzarella, cheddar and bacon. And it was fantastic!

Been ordering delivery or dining in for a couple years from Giacomo’s. Decent pizza, good food, always good service.