Giacomo's Pizza

Ordered pizza tonight for the family. I get a call from a number and I answer and I say hello several times to where I hear nothing back. I get a call again and the delivery driver is on the other end yelling that he’s at my door knocking. I apologize in person and grab the pizza and tell him thank you and he just looks me up and down and leaves. Not to mention I was told it would be here late but came very early. Pizza was fine.

Worst taste in pasta ever I had

Inconsistent, go on a Friday or Saturday way higher quality than a Thursday night.

Pedí pasta y sabía a comida enlatada, horrible, también pedí un pin wheel y por fuera estaba bien pero por dentro estaba helado, mala experiencia y no lo recomiendo

Nice pizza place

In speaking with the owner, he refunded the overcharges and apologized. He is short staffed and training new employees. For the past 12 years I’ve spend at least $100 every time I order take out from this location of Giacomo's Pizza, across from Marist College, in Poughkeepsie, N.Y. On May 20, 2021, Thursday night at 8:20 p.m. I called in an order. Took the girl 4 times to put my credit card number in!! Usually they wait till I get there to run my card. I was told it would be ready in 25 mins. Got there in 25 mins and called as planned. Guy tells me they are closed. I told him I ordered and paid my money so I want my order. He fought with me and I asked for the girl Debbie?, the girl I ordered with on the phone and she said it wasn’t ready yet and she’d being it out to my car. I waited another 20 mins, not great but I understood. No big deal. Girl came out with three boxes and placed them in my car; curbside, contactless, and I gave her a $3.00 tip! When I got home I opened the boxes and only one pizza was correct. I did not get what I paid for with the other pie. I ordered two large pies, Create-Your-Own, with three (3) toppings. I paid close to $25 each for pie. The second pie was a small pie with hardly any topping on it and for sure no sundried tomatoes or mushrooms, just a few artichokes. No sauce and it was terrible. Please See pictures attached. I'm extremely upset as due to covid and being handicapped I don’t go out often so this time I ordered two of the same pies and got only one correct sand paid for the two special pies!!! I was ripped off. Also, I ordered six veggie pinwheels and they did not give me the dipping sauce that usually comes with them. I did ask to for them to add mushrooms to the 6 pinwheels but they wanted to charge me $6.00 so I cancelled the mushrooms. I want my money back or I want the pizza pie I ordered and paid for. Did this place change owners? The previous owner (Kevin?) would never let this happen. If I don’t get any recourse I will destroy this place on social media and the doors will be closing just like all the other eateries that probably didn’t rip their customers off to have their businesses close up. If this place will continue to operate like this, then they do not deserve to stay open. I want my $25 back!!!!

Absolutely HORRIBLE. Ordered through Giacomos web which brings you to slice. Received an update at 535 food was on the way and should arrive by 550. 605 no food called restaurant who just said they were behind on delivery also spoke with slice who reiterated restaurant was busy....ok then is it or is it not out for delivery? After numerous calls my food arrived COLD at 635 1 hour after it LEFT the restaurant. Neither slice nor Giacomos would do anything regarding cold unedible food. Per the delivery driver she had 4 other deliveries. Never again, it was a huge or with a good tip. No one wants cold old food.

no words to express how much I LOVE GIACOMO’s!!! both cheese slices & the speciality slices are so amazing. Best garlic knots hands down to exist - not oily or doused in butter like other places, super fluffy, and REAL GARLIC!!! staff is super friendly, manager (or owner?) is a gem. the best pizza in the area. Love you guys!! Update - what the h*ll happened? Absolutely terrible, definitely under new management. Get it together. Literally sucked so bad I only ate it because I was hungry. And rude people working there all around. Sooo disappointing after coming here for 10 years.

The food was mediocre at best. Just like any other mainstream pizza place. Clean place, friendly enough staff. Don't pay attention to the help wanted sign in either location. They aren't really hiring.