Fry's Marketplace

Came in with gift cards to make a 300 purchase. The cashier tried but had no idea how to ring them up called the front end manager and he made a couple of attempts and said there was no value on the cards that Frys just sent me for redeeming my reward pts. Knowing that wasn't true I called the number on the back of the card and sure enough there was $75.00. How does a manager not know what to do. He didn't even try. Someone needs more training.

This is one of the nicer stores due to its location. There's typically 2-5 people in every line so buckle up for the 15 minutes or more that you'll be waiting to check out.

You'd think we were back in Covid times. Went to Frys on Monday & Friday and both times the store was out of products. Produce had empty cases. I have gone to Safeway and other Frys and non of them look like this store on Thornydale. So very disappointed in this store.

I am unsure why, but the attitude and customer service at this Fry's is the worst! I shop at three different Fry's locations and it seems like every time I go to this one, which has a couple of specific products the others don't have, an employee has either a bad attitude or treats me like an inconvenience. I asked a produce person where the shallots were, normally I find them next to onions, he points in a vague direction and tells me, "they are RIGHT there", as if I am blind. Nicholas who works in Customer Service and runs the Self Check seems to think it is ok to make snide comments under his breath about me, while I am close enough to hear him! The specialty cheese counter is pretty useless, every time I ask them to cut me something, they tell me it will be 15 minutes, because they are doing something else right now. I am not in the store for 15 minutes. I will say, they guy who seems to be in charge of the cheese counter is better, but the ladies that work in that area never seem to want to help me. Beyond the people this store recently installed some one way gates. Thy are just in the way, and create a bottleneck. Take them out!

This Fry's has everything you need for your shopping needs.