Second time being here. No doubt the flavor of these cakes are amazing. But the display in the shop looked like slim pickings, in fact the shop vibe was a little drab and didn't feel welcoming at all. The two present individuals who were I'm guessing employees didn't greet me nor did it look like they even wanted to. In a world of disconnected communities, customer engagement is everything, but a good vibe or customer care was definitely not at that bakery today, neither was it the first time,.. and this is why I will NOT be coming back. Sorry guys, but atleast I still tipped!
Kinda irked me that they didn't use gloves or tongs. Buttercreme and frosting was good. Cupcakes tasted dry and stale
I was hesitant about coming here with so many reviews saying the cupcakes are dry. I gave it a chance bc they have burnt almond cupcakes which is just what I was looking for. I got an assortment of 5 different flavors & my team loved them.
I didn't think the cupcakes were that good. They were dry, and the buttercream frosting on top was low quality. After eating a bit you get the sense that you've eaten something really unhealthy - which, fair, it's cupcakes - but still it shouldn't feel so heavy.
These are the worst cupcakes I've ever eaten. The cupcakes were extremely dry. I actually choked on the first bite since the cake crumb was so incredibly dry. Also for a bakery that's called "Frost", their frosting is terrible. Do give them credit for trying to offer a variety of flavors, but the execution of the actual frosting was atrocious. It tasted like extremely cheap buttercream lacking any quality. The texture of the buttercream tasted like day old prepackaged cupcakes from chain grocery stores. I'm certain anyone can bake better cupcakes at home, even from a packaged cake mix. Don't waste your money or daily calories for cupcakes from here. I'm sure there are better quality cupcakes around bay area.
I have been going to get cupcakes at this establishment for a long time. However I also ordered cakes. I was somewhat worried because I wanted a cake made to look like Tweety Bird, well let me tell you they did not let me down!!! White inside with a strawberry filling, buttercream with fondant accents. The cake was incredibly delicious and was extremely moist!!! I highly recommend not only eating their cupcakes, but if you want a cake for a special occasion this is where you need to go!!!