Bought two pints to go. One matcha and one lemon sorbet. The lemon sorbet was improperly labeled and was actually chocolate. I was hoping the chocolate would be okay but on the contrary. The texture is icy, as if it's freezer burned (same with the matcha), and the flavor tastes like Hershey's chocolate syrup. The matcha flavor is okay but the texture is also icy. I rarely leave reviews but this ice cream was bad enough that I had to share... Especially since it's in a location as well attended as the Citadel. STAY AWAY.
Going for ice cream should be an enjoyable experience, but the unhelpful and unpleasant girl behind the counter made that impossible. I could have maybe looked passed that, but my ice cream was bland. Bring back Bianco Gelato to the Citadel!
This Is The Place For Delish Gelatto !!! Fresh ,Great Tasting, & Staff Was Friendly.. You Can Taste Before You Buy.. YUMMY!!
Jeez worse tasting ice cream I’ve ever had. Even my 2 year old toddler didn’t like it somehow For reference I went with two other adults, we all ordered different flavors and 2 of us just threw it away cause it wasn’t enjoyable.
One of the better waffle cone bowls I’ve had. one scope is enough. Cookies and cream was spot on. Sprinkle Cake was mouth full of sprinkles, if you’re into that. Will be back. Hopefully they sell single bowls /cones as a side.
The ice cream was really really good and so was the service
My Mom was in town visiting from VA. We went here and she got the pomegranate sorbet and I got a chocolate chip cookie. Neither of them were good. We were going to take the sorbet home to see if my sister would like it but the girl gave us a top that didn’t even fit the ice cream and she knew it.
Horrible experience. Do not go. Rude staff. Yes- you can leave me your number or email and I will gladly tell you my experience.
Is Dessert truly for after dinner? A friend and I decided it was time for ice cream. And let me tell you Leila curated a wonderful banana split, tell me this isn’t instagram worthy? Not just that but she was warm and welcoming and respectfully apologized for a “Karen” that had shown up a few moments before us. I’ll definitely be coming back 5 stars for Leila alone. Another 5 for the flavorful Ice Cream.