Freshwaters Southern New Orleans

I can’t tell you how the food was because the way that I was treated prevented me from choosing to eat at this establishment. I made reservations for 7 two weeks prior to the arrival of my guests, when we arrived, we waited 5 minutes before being acknowledged. When the person finally came to acknowledge us, she wasn’t able to find our reservation information. In the background we heard someone say “they have to wait an hour”. The person walked away, came back and said she couldn’t find our reservation and that the owner would come and speak to us. She walked up with much attitude and a lack of gratitude that we were patronizing her business. Her attitude was a SIGNIFICANT turn off. As a result, we decided to take our business elsewhere. I will NEVER give her my business! Such a disappointment! Update: They responded and said we didn’t have a reservation. That’s not true! Maybe if you used a more reliable system instead of pen and paper you would have captured the information that was set!

best food I had in Charlotte! party of 15 and all of our food looked and tasted delicious

Terrible customer service, rude and dismissive. Went to celebrate my birthday to no avail after having a reservation.

Food is amazing placed a take out order couldn't leave the parking space once i opened my tray. Atmosphere A-1 and owners are one of a kind special. Thanks again highly recommend

This meal was one of the best I have had in a long time. Considering I travel all over, the flavor, temperature, portion size, everything was perfect! 10/10 on the beef short ribs. The meat fell right off the bone… I will be back

I initially stopped by for the first time on Saturday, 04-01-23. I wanted a take out order, but as soon as I stepped inside, I saw that take out was closed; the time stamp on my picture is 6:08 pm. Wanting to try them because they were on a list of good black owned restaurants, I returned on Sunday, 04-02-23. There was no staff near the restaurant entry. There were 2 gentlemen sitting & waiting, telling me that they hoped I'd called ahead because the wait was terrible. Talking with them was the highlight of the visit. I waited at least 10 minutes before a staff member acknowledged me; it was at least 5 more minutes before I was able to place my order. I ordered a sides plate of green beans, cabbage, mac & cheese, and yams with cornbread. The food was just alright and not worth the wait; the green beans weren't seasoned. Cornbread was a little burnt. Unfortunately, I won't be returning.

Loved everything

Everything about this place was amazing. The service was top tier. The owner came out to the table and explained everything on the menu. The food, I dont even know what to say. It was simply dancing in my mouth with every bite. The flavors clashing on my palate was Heavenly. You'll surely enjoy this place.

We arrived at the restaurant a little later in the evening but were welcomed in with open arms. The atmosphere was exquisite and very relaxing which we needed and enjoyed. The food was excellent! We will definitely be returning to this lovely place.

The ambiance and atmosphere is very inviting, the food is excellent, top notch everything is good and made from scratch!! The owners and staff are just amazing and personal!! The staff is limited (like everywhere since COVID) but they take care of you!! This is my go to place for all my out of town guest!!