Came through the drive-thru at Frenchys. The line moved fast, and “Shaq” took our order. He was professional,friendly and very knowledgeable about the menu items.
I drove from the northwest side to come to this spot specifically for Original Frenchy's. After waiting in line for around 10 minutes, I finally got my food. I selected the 3-piece wing combo, but was disappointed to find that the chicken was lukewarm and tasted like it had been sitting out for a while. For the price of $15 and the wait time, I expected my chicken to be hot and fresh. Overall, I was very let down by the experience.
Amazing food and staff. They stay busy but are well worth the wait.
Overall, it’s a 3.5 out of 5. The seasonings is what brings you back. Top tier. Now here’s my always dilemma with this location. 1. I ordered the catfish and fry and a 5 piece wing to eat there. Both the chicken and the fish was warm. That’s not cool if I’m paying $30 for my food. It should be fresh for the amount of time it took to wait for it. Only got 3 ketchups with both meals, one wipe and zero hot sauces or tartar sauce packs for my fish and missing my second roll. Suggestion: All eat in orders need to be made to order. Leave all take outs for the line. Eating in should always be a great experience! Why should I have to eat warm food when I’m paying hot cash. Nothing upsets me like paying my money and my food ain’t hot. And the cashier should be prepared to ask if you want specific condiments when order specific meals. Hot sauce and chicken go together like Fish, hot sauce and tartar sauce. Please do better next time.