Freight House

Don't plan on showing up early and sitting at the bar. They won't aloow you to get a drink and stand at the bar unless you RESERVE the bar... Very poor business model. Last time I will be coming here. Update :: Our party was finally seated - about 10 minutes late of course. I later found out that one of our party had to put a $120/deposit down on the table to reserve it but was only receiving $100 of it back because only 10 of the 12 individuals came to the restaurant. So they decided to punish my friend monetarily for circumstances of other's not being able to make it. The seating at this place is literally metal lawn chairs. So while you are choking down your slop, your attention can be deterred by the lawn furniture you are sitting on to take your mind off the bad taste of the food. Dinner : Tasted like microwave food folks, spare yourself the pain. Time to pay the bill - the server brought us our checks and we handed over the cards to pay.. They bring my card back along with others in my party, but they tell me my card has been declined. I said hmmm, that's odd, that shouldn't be the case. I pull my phone out to check my accounts to see if I have been hacked... No, everything looks fine. So my spouse said, just use mine. So the server takes his card and then brings it back and says no, yours is declined too in front of the whole table. Then proceeds to say everyone else's cards works but not you two. So we get up to go to where they are swiping the cards.. This lady appears and says - "maybe it's the one star review you left us, maybe that's why your cards aren't working ". I looked at her and said "oh you are denying our cards because we reviewed your restaurant " - now I understand, she didn't run our cards at all, she sought to try and embarrass us in front of our party by coming and saying our cards were declined in front of everyone - but they really weren't, the owner of the restaurant was trying to get revenge, and said I won't be taking money from you since you left us a one star review. Come to find out, this lady was the owner of the restaurant. I thought maybe she was the food expo or kitchen manager or something, but certainly didn't appear as an owner of an establishment. She continued on trying to argue with me and I told her my experience upon entering the restaurant and why I left the one star review, which would have been a perfect time for her to say how can we turn this around... Instead she kept on bullying us along with her sidekick.. She took my spouses card and ran it, of course it worked, just as mine would have if she would of ran it initially. I told her I have never treated my customers the way I was treated there at the Freight House, and by the owner.. Her sidekick then started to chant liar at me... It became so obnoxious the owner had to tell him to shut up.. At this point I was like, is this really happening?? Who legit calls paying customers "liars". Straight to their face because they don't like a review the customer has given.. A few words of advice for the owner and staff of this declining restaurant... 1. The customer is ALWAYS right... ALWAYS 2. As a leader /owner - it's monkey see monkey do... Very similar to parenting... The employees get their rancid bullying behavior straight from the owner of this establishment.. She allows it to happen and tolerates and even goes as far as to participate. 3. Your customers makes you or break you, you have enough disgruntled customers and you will no longer have a business. 4. When you receive a one star review you should try and communicate with your customer at all cost instead of trying to embarrass and bully them in front of your restaurant. It will never end in your favor if you continue these tactics. Not once did you ask me why I left the review or what you could do to remedy. Instead you sought out a plan of revenge... **To the owner - may I suggest you read the book "Extreme Ownership". By Jocko Willink..... Own your problems and stop blaming your customers.

Delicious food in a lovely setting. Totally unexpected find in downtown Paducah.

We didn’t plan ahead for the weekend in Paducah, but we hit the food lottery when we landed a couple spots at the bar on a Saturday night. I absolutely loved this place and the food was phenomenal! The flavors were really something special and I hope to find myself in Paducah again for another outstanding meal.

Incredible meal by awesome people. And bourbon! Going to have to make this an annual event!!

Very slow food service, and the wait staff was not very attentive. The food is good but overpriced. They double charged for my meal and my sister didn't notice until after we left.

My husband and I visited The Freight House last night for the first time, as a belated Valentine date night. We agree that this was the best dining experience we've ever had, and want to make it at least an annual tradition to enjoy a meal here for Valentine's Day. This review will be somewhat long, but it's well-deserved. First off, the reservation process is a piece of cake as it can be done online, so no need to call if that's not your thing. You'll get reminders about your reservation, a notification when your table is ready, and zero hassle or issues when you arrive and check in. The atmosphere is stellar. The lighting is nice, not too dim but not too bright either, it's just right. The overall feel of modern southern charm is tastefully complemented by local artwork curated by the area's most talented hands. I was equally as struck by the smell though... it didn't smell quite like a restaurant, like a steakhouse or just somewhere with good food. It had a very light, clean *almost* floral smell. I am not sure if this is the intention, but it seems like it might be, as if to allow more room for the senses to really take in the flavorful experiences of the food on the palate without being tainted or altered by overwhelming scents. It was just interesting, and something I've never noticed about any other restaurant I've ever been to. There were glasses of water, a full pitcher of water, silverware, and napkins already set at the table for us. Sam, our waitress, was very friendly. She was knowledgeable about the items on the menu, and helpful in choosing a cocktail when I couldn't decide between three that all sounded equally as good. She was just the right amount of attentive, allowing us to enjoy our meal and conversation, keeping our table free of clutter as we were through with our plates from one course to the next, and filling our drinks (without even asking if we needed refills) as soon as she would pass by and see them starting to get low. Now, onto the drink and food. I ordered The Smoking Gun cocktail, at Sam's recommendation, intrigued mainly by the mezcal - it's usually a tricky liquor, in my opinion, but very enjoyable in a cocktail when mixed properly with other suitable liquors. This one was done right. Although I don't remember most of what made up the actual cocktail, it was perfect for sipping on throughout dinner, very smooth and somewhat fragrant as it was garnished with orange peel and rosemary. We ordered the smoked fish dip as an appetizer, and it was simply downright delicious paired with the garlic crackers that it came with. For dinner, My husband ordered the shrimp and grits, and I had the roasted duck. We tried bites of each others' entrées, and were equally impressed with both. The roasted duck was visibly plated with care (I'm sure the shrimp and grits were too, it's just a little more noticeable with something like roasted duck), and the flavor of both dishes was impeccable. We are not dessert people when we go out to eat, but tonight we decided to treat ourselves, and I'm so glad we did. We split the banana pudding, and I dare you to find a better one anywhere, because it was heavenly in itself, but topped with the bourbon "whoop" and toffee crumbles... for lack of a better way to put it, it's bananas how good it is. All portions were a moderate size. They weren't so big that we felt stuffed to the brim or miserable, but weren't so small that we felt they weren't worth it. Everything consisted of fresh, quality ingredients that meshed so well together as a result of creative genius. I wish we would've made plans to eat here forever ago, but we love to cook at home and just rarely dine out. As mentioned above though, I think we'll be making room for special occasions at The Freight House from here on out. 10/10 wonderful experience!

This is by far my favorite restaurant in Paducah!!! It's our guilty little SPLURGE, our ADULT treat, our Scooby Snack!!!

If you are looking for a 5 star experience in Paducah, look no further. The food is incredible. Well thought out and flavorful. The Brussels sprout napoleon will have you reminiscing out it for days. The chorizo stuffed dates will live in your dreams. Jake, the bartender, gave excellent service and his drinks were perfection. Truly awesome service.

If I could rate the food 10 stars, I would. Best food I've had in years! I can't wait to go back. Service was also wonderful. Vegetarian options: I'm a lax vegan and ordered the KY fried mushrooms. The meal was absolutely delicious. The Brussels had more ricotta than Brussels but I picked around and kept a bit of the cheese for the flavor. It was wonderful. I've already been looking for vegan ricotta so I can try to recreate a version of this at home. The ricotta has a hint of citrus and it's something I never would have come up with but it's perfect. It was like if you made Brussels as a desert.