Fratelli's Pizzeria

Paid for my dinner and my order never arrived. I called the restaurant and their phone number appears to be out of service

We've had the pizza once and it was very good. But they need to have an updated phone number on their website and with Uber. Also I don't recommend ordering from through through Uber, call them and place your order with an actual person. Uber/Fratelli's situation: if they are going to use a service for customers to place orders, they should be sure their hours and phone number are updated (I don't understand why a business would change their phone number anyway), so a customer doesn't have to contact the service multiple times to get a refund. If Uber doesn't refund me,then I lay the blame on Fratelli's for not updating their information, allowing orders to be placed when they're closed, and getting paid for service they didn't provide. I will remove this section, if I get a 100% refund. I'd be calling Fratelli's now rather than this review if at the very least I could've left a message on their vm, but as of now I have no idea how to contact them. When I was in there, a couple of months ago, waiting for my food that I ordered directly at the restaurant, a man came in and the employee asked him if he was waiting for an Uber order, the cust said "yes", I heard the man behind the counter say in the back, that the Uber order printer wasn't on, so they needed this order right away. I had forgotten about that, and tonight I placed an order with Uber for delivery. The food never showed up. I called the number Uber provided and got a recording that that number wasn't valid, so I googled and found another, which I called, and I just got a recording, don't know if it was the restaurant, it only said "this call may be recorded for quality purposes" then disconnected. I contacted Uber who told me the restaurant's staff does the delivery, so they couldn't track it. I said it's been 2 hours since I placed the order and the phone number doesn't work. I have to contact Uber again tomorrow to let them know it definitely didn't show up, now we're up to 3 hours and the restaurant is closed. They said there was going to be a $29 charge for cancelling during my conversation with them regarding this situation at that time, so I opted to wait until tomorrow when they are positive it's not coming, if they try to charge me for requesting a no-show refund, I will be done with Uber and Fratelli's, Fratelli's because they seem to have an issue updating their info with Uber and Uber for keeping my money, but I hope it works out OK, because the pizza is very very good, and I'm very picky about my food. I also like Frank and Al's, so if you like Frank n Al's you will probably like this, The is now my first choice for pizza.

Personally best pizza in town

It's been a long time since I had such a good pizza! Next time I'm in the area I will certainly go back!!

Best Margarita pizza in town hands down Very friendly customer service as well❤️

The pizza was STALE! THE PASTA HAD NO FLAVOR . PRETTY EXPENSIVE FOR THAT , IF YOU ASK ME .