Fratelli Restaurant

Food was good, except the chicken was salty and dry. Atmosphere was great! But the server that we had was rude, rushing us with our orders, frustrated when we needed a minute, even though we ordered in under 3 minutes. He started arguing with my husband about how long we had been waiting for our order to be taken. He would only talk to us in short responses when we had questions.

I would like to mention how rude the front hostess lady was. I arrived today at 455 for my reservation for 5. And was not acknowledged by this lady, whom stood and had a continuing conversation someone who was already taken care of. I waited a good 5 minutes being the only guest in your lobby waiting to be assisted. After the conversation the hostess lady today was having she then looked at me, did not smile and as I was speaking multiple times she would get distracted and work else where as in continue conversations with another random people or look away. Did not apoglize for the wait or say welcome or hi. I said I had a reservation and she walks away. I was then greeted by a male host. This was such an uncomfortable experience. I reached out to staff all night and morning and did not get checked on or an apology. They make thousands of dollars a day and can’t make one thing right. Also commented on their instagram and they just delete the comments. the pasta was also undercooked if we wanna talk about food quality.

Great evening and dinner. Our server, Michael from South Boston, was outstanding. Personable, welcoming, attentive. He really seemed to enjoy his work. Carbonara and Bolognese were excellent. Drinks, wine dessert all great.!

We have had dinner here a number of times, but this time it was one of the worst dining experiences at a cost of over $160. Although we booked over a week ago we were given a table near the door and next to a table for 7. This with the place near empty. However the 7 table was quickly occupied by a group of noisy rowdy men group of men. The played musical chairs for the entire time. So much for the atmosphere. Sports bars are better. The service was not up to par. They served my pasta course before I was finished with my first course. It sat there and got cold. After a hour of this environment we asked to have our gooey dessert to go. A bag arrived at the table. However when we went back to our hotel room we found they had not put any utensilsin the bag. Yet another example of the careless service. We will not return to what was once our favorite Boston restaurant. All things change and Fratelli is no longer a worthwhile dining experience. Very disappointing in all ways!

took my family here for dinner , they good steaks and the pasta delicious

Profesionalno

Service Staff, Cooks and owners always provide five star service. Best service is always provided by Dejan.

Great service! My martini was made incorrectly and I let the waiter know, he made it right within minutes. I was very pleased with the service and the quality of the food I ordered the chicken parm!