My wife and I were there on Friday night, we didn't go for a couple of weeks, even though it's our Friday spot. A few weeks ago , we ordered our usual dozen wings and a sampler. We substituted this sampler the same way we had in the past, with NO issues. By the time the sampler came out , instead of 12 items , there were 6 items . By the way , they were just dropped on the table with NO explanation. The waitress, who we have had several times , says I don't know why they only gave you a half an order. So then this bartender Jodi comes over and was extremely rude and disrespectful. She said, we could only substitute 1 item , we responded that we have ordered it this way several times. We asked to see the manager, she responded the owner was cooking. I said, we would like to speak with him, Jodi said ( WITH ATTITUDE ) he already left. I said, if you do not get him , I'll go to the kitchen. AMAZING, another lie , he comes out an tries to tell us Reagan our waitress didn't know. She has been then forever and took the order like any other time. So this Friday February 2nd , it was busy , we had seen some friends there and the hostess seated us and said the bartender Jodi would be waiting on us , considering we we sat in the last booth. We waited and waited, then Reagan brings a beer to us, 20 minutes later , no greeting from Jodi , NOTHING. Then , I hear Reagan tell her that's your table, Jodi says I don't want them , Reagan says, it's your table , Jodi says, I'm not waiting on them. So 15 minutes or so go by again. No one waits on us , I have to stop the waitress and ask who is waiting on us , she said she would. Jodi , obviously is a rude and disrespectful person, that has many issues. I feel bad for her and the idiot owner , he tells us the waitress didn't know, then stated Jodi is abrasive and rude sometimes, what a joke. Yet she still works there.I always said in the service industry, there is no room for people like this bartender, obviously, she isn't happy with herself, so how can you be cordial to others. I've owned businesses my whole life , from the owner all the way down, this was a sad showing of customer relations.
If you’re looking for some of the best wings, look no further than Frankies in IHB. In my opinion, they're pretty good. I’ve dined here several times and have never been disappointed – it’s truly a must-visit destination for any wing over. Ignore those low reviews. Truly a local's favorite and has been around since the mid eighties.