Had time to kill before an appointment & stopped in as a first-timer. “Helix” was my barista and was an absolute joy. It’s rare to find someone with a personality these days. Will make sure to stop in before/after future appointments just because of Helix!
Is this really a "medium" latte? Is a small served in a Dixie cup? AND they charge $5.75 for it - then adding on a milk alterative - $6.50. Waste of money.
Bad experience today. Guy at counter actually interrupted me when ordering with his "Hi, how are you" twice until I responded. Rude and not necessary. I frequent multiple Foxtrot locations often. That won't happen again.
Foxtrot is a gem and the Old Town location is simply the best. Everyone is very nice, but Roy's exceptional customer service is the reason I keep coming back. Chatting with Roy while ordering my coffee brightens my day and sets Foxtrot apart.
Wow this is by far the worse foxtrot location. The baristas in the afternoon shift were laughing at the order that I placed. Extremely rude and the worst customer service. On top of that incompetent and careless.
Not a terrible place, but every time I go in here, I have to listen to the servers’ music selection - basically Beyoncé. Not everyone wants to listen to this blasting on repeat. Management/ownership - get a hint!