You would think having a Direct competitor right down the street would encourage one to up their game. But Flips seems to have just given up Cowboys style. Food is ok and Atmosphere has not changed. Why would you ask if we want gravy on chicken fried steak in the first place? That is a given. Who doesn’t serve gravy on mashed potatoes? It says a lot when the Texas toast is better than the mashed potatoes. Salads should come out before, not with the food.
Flips Patio Grill, was recommended by a family member. When you enter the main door a sign guides you to seat yourself. You can also, access the Patio area from the outside or from the inside by walking through the inside seating or bar area. Dogs are welcomed. The menu was impressive, lots of choices for all ages. The wait staff was awesome and our meals were great. Kid-friendliness: Yes Wheelchair accessibility: Yes
Good service and atmosphere, they have a smoking section.
Here is my email. And my explanation as to why I just had an awful experience. I just tried to eat at the establishment here in Grapevine. I had your manager on duty pull me to the side and tell me that it has been a long time since I've been there but I am banned. I have never been inside that restaurant before in my life and I looked at her I said I assure you I've never been here but I'm more than happy to leave. If this is gonna be a problem I don't know who you think I am, but I have never in my life been here. she proceeds to roll her eyes at me and say well "My bartender just confirmed that that's you" and then asked me for my name to which I gave her my name and I then repeated to her. I have never been here before so I don't know what your bartender is confirming. That led to her saying well apparently I had said nasty things to a general manager that works there that I have never met before and that they would serve me this time but they might take legal or further actions once the manager or general manager got there as if they were going to charge me with a crime that I didn't commit they didn't even know my name they couldn't give me the name of the person they were looking for and I literally just came in because it looks like a cool place from the highway ... I even offered as much to walk her out to my car because if she knew it the person's car that they think that I look like looks like they can possibly tell from my license plate I don't know I don't appreciate the way that I was treated. I am a 25 almost 26-year-old woman that owns my own company. I am autistic and, I was so upset that I just finished my drink and left immediately. I just wanted to sit down and do my schoolwork but I left with nothing but a bad taste in my mouth and not only the bartender, but your manager that was wearing the blue shirt being discriminatory, and honestly very disrespectful to somebody with an invisible illness they may not know that, but they definitely made an assumption of who I was and I paid the price for that.I will be in contact with some of my friends about my next actions to take, because I am absolutely appalled at the way that I was treated and I do not believe that anyone else should have to go through that. Looking forward to your response...
Friendly waiter and prompt food service. Had a burger and had great flavor
First time visiting. Service was good. Atmosphere was pleasant and comfortable. Food was delicious. I would certainly return next time I am in the area.
Absolutely LOVE Flipps!!! They must have changed the recipe for the Texas Sized Cheese Stick they literally have 0 flavor, I took one bite, and didn’t eat anymore…NOT worth the $10.50 everything else was DELICIOUS, waitress was friendly and efficient!!
Need more waiters, poor guy has patio all by himself. Be tried very hard to keep up