Five Guys

I visited this restaurant located at 6820 East State Street, Rockford Il on 3/6/2024 at 9:05 pm I informed the cashier, i left him a 1 dollar tip in the tip jar. I received no reply. So I said, you're welcome. Still no reply. I then said I should take it back. Still got no reply. Which is the point of this review

Amazing.

Super Mid. Except for the outlandish pricetag.

Very pleasant atmosphere. Staff is friendly. Food is great and has great value. Overall i would come again Parking: Not bad.

Slow and disrespectful! Went here round noon to pick up a delivery for a customer. Customer ordered 1 grilled cheese and 1 fry. These jokers took over 21 minutes to prepare the order. I left the store since the food wasn't ready in 5 minutes of me standing there, I was gone for like 12 minutes, came back they still need 2 minutes to add fries. On top of all the extra wait, they want to mock me when I say "Aight" to their unreadiness, repeating the word back to each other in a deep tone to mimic mine (both female) and then talking about " We should make the order", like I am not standing directly in front of them. Straight up disrespect the entire visit. I had gone to pick up another order that had 2 burgers, fries, mac and cheese bites, and a drink, which was ready soon as I got to the restaraunt, but 5 guys can't make a grilled cheese sandwich and 1 fry before I arrive or even shortly after. These jokers wasting my time on purpose and the dialog was uncalled for and pathetic. Y'all need to take your delivery partners seriously, since we help your store make money, and we don't deserve the disrespect or the wait from some lazy and foolish employees acting like kids.

The store is clean and neat in appearance. The food is cooked perfectly. The service is always friendly and happy.