Burgers and fries are good but way overpriced. Last trip there ordered ahead and got two Burgers. One frie one shake added tip was $47, and I still had to wait for it all to be made when I got there. It will be a long time before I go again.
Quality and quantity of food for the price is severely out of balance. I ordered the regular fries, which were supposed to be for 2 to 3 people, and there was a serving for only one for $6.09. I asked the employees if this was a regular fry, and the only response was "Yeah," and they did not even look at the portion that was put in the bag. There are more fries in a large McDonald's fries than what was in the bag. Total meal including drink was $24.17 for one person for a double with regular fries and drink. I realize prices have risen significantly since Covid, but this is way out of balance. I ate at Dave's Burgers 5 days prior and got the same thing, and it was only $15.83, and they served unlimited hand cut fries, and the service was excellent. The service at five guys was slow, lacking interest, uncaring, and unappreciated! I do not live in this area, but we do visit 1 to 2 times per year. We had a Fiveguys in our hometown, and I can truly understand why it closed down. If this is the business model, they continue to use it will continue to drive customers away!