Five Guys

Hey Ya'll...this is one if the newer 5 guys in Ft. myers. The location is great ☆(Forum Shoppes) -off Colonial ( co rd 884) near I-75. The Fries were excellent, fresh Peanuts, and the indoor/outdoor seating is also excellent. The Little Hamburger was average today. The Crew was friendly and attentive. I'd recommend them.

Great food as always

The food was pretty good, but there were too much contaments on the burger. Frys are limp but ok.

This is a complaint thanks to the manager who goes by the name Sam. I called ahead and placed an order for pickup. It said the order will be ready at 9:12 and it wasn't ready until 9: 30. Drove 15 minutes home just to find out they made one of the sandwiches wrong. Drove 15 minutes back to get a refund because at that point it was a waste of my time and my family ate without me. When I went back to get my money back because I paid in cash the manager said I couldn't get my money back because I didn't have a receipt even though I just ordered not even an hour ago. Not very customer service friendly or any customer service at all. Thank you Sam for helping 5guys losing a valuable customer

If you drive for Uber Eats then do not accept orders from this location. Every time it's a 10 -15 minute wait on the food. You could be taking deliveries for other more reliable businesses