Five Guys

We were two Asian women. The cashier was very unkind, and she crossed her arms and frowned as if we were annoyed because we were not good at English. We felt like we were getting in trouble with her. She was very nice to other guests of her race. We were subjected to racism here and ruined our mood that day. This was a pretty unpleasant experience during our trip to New York.

Food was good but staff didn't really focus on order details and didn't seem to care about wasting botched orders...

Always great

The burgers are pretty good but kind of pricey, at least they give you a large almost of fried, the wait was definitely not too bad at all and the employees are decent overall experience was pleasant.

This place is an anomaly. It doesn’t matter what time I come, the staff are always extremely kind, accommodating and a joy to be around. If they happen to mess up an order (which has been rare) they will not only fix it but will do so with a genuine apology. A few times they’ve gone above and beyond even that just to make sure you’re taken care of. This review comes after having gone here over a year span. Please keep up this customer service. You don’t see it often anymore.

Standard Five Guys