Firehouse Subs Weston

Update - 4/17/24 I vowed to never go to this firehouse again. However my buddy wanted to give them a chance since we love the franchise. The staff here made a wonderful 180 degree turn and it's one of the best firehouse subs around. I have updatedy review to reflect the changes. Keep up the great work! Update - 2/27/19 I went back to this firehouse subs because I love brand, I love the fact that it was founded by and support firefighters and those who risk their lives. that being said the high standard that I have experienced and expect from most firehouse subs does not exist at this franchise. We waited over 35 minutes before our food arrived, and there were only 4 people in the restaurant for the previous 20+ minutes. They appear to prioritize online orders first, every single patron who sat in the establishment waited much longer than expected. I was originally quoted from the receptionist that it would take 20 minutes before the sub would be completed, but it did take much longer than that and my friend received his sub 15 minutes after mine...and had to take it to go since we had to go back to work. While we were waiting there even was a woman who arrived who for 10 minutes ranted how the last 3 times she ordered a sub it was all wrong. and it took them this length of time to give her a replacement. This specific store has not destroyed my opinion of the brand but I will never go back to the store in weston and I dont see how anyone else who has been there would. That being said since I have been to multiple FHS in the past I know this one shop is not the norm, and its so over the top bad that people who never had FHS that would go to this store would never go back to a FHS ever. Fix your staff issues, find a balance between online orders and those in store, and recognize that the staff working have 0 sense of urgency or understanding on how to make sandwiches. 12/2018 Food is great but the service was an issue. We went there for a take out option but waited 27 minutes for our sandwich. There were 4 people working and only 1 guy who knew what to do. The facility was clean and pleasant but I hope they train the newer staff on how to properly make sandwiches.

Super Experience

I love Firehouse! I always go for the steamer sub. The people here are super nice too.

Best sub sandwich chain

Gotta get rid of the young girl with glasses she doesn’t have an ounce of motivation to work. Her and the gentleman working tonight were goofing around when my sandwiches needed to be made.

Muy buen lugar si andas com ganas de comer un sandwich suculento!! muy agradables los chicos que atienden !

Subs are always delicious.