We've ordered from the Stuart location four times and three of those times they have made mistakes on the sandwiches. When we call to let them know Nobody answers the phone so we throw away the sandwich and lose our $15.00. Extremely upsetting, will never use this location again!
Use too much mayo, but love subs otherwise
Usually have great experiences here, ordering ahead and picking up subs. Online it said you were open until 8pm, so we ordered ahead for pickup at 7:35pm. Arrived at 7:38pm and everything was closed. Had already taken our money, too, so yes, 1 star for this visit.
been here four times and they’ve messed up my sub every single time. i’ve tried ordering online and in store and they always mess it up. it’s annoying having to pay $20 for a sub that’s inedible.
First time ever at a Firehouse Subs and the customer service was amazing and the food was great! I came with a friend who is a chef and she was impressed by the taste too! Everything tasted fresh, I'm really so blown away. Really, the service is what really made me a fan. The woman was so helpful and sweet. I can't wait to come by again...found yet another place to spend my $
The roast beef Excellent! Warmed perfectly with a hint of horseradish.
First I called and girl tells me they’re closed when it’s only 3:25pm. I said “it’s only 3:25 and you close at 4pm” she then said “Uhmm……yeah no” and hung up. I walked in and ordered the food and 2 drinks. The fountain drink machine had black residue coming out of it into the drinks and drinks were out. I haven’t been here in close to a year and I sure will never return back. Horrible service and gross atmosphere. Poor way to show respect to your local fire fighters.