Always good subs and great service.Food: 5/5 | Service: 5/5 | Atmosphere: 5/5 …More
The size of your sandwich is more bread I ask for small and changed it to medium and they used the same portion of meat they just spread it out. When I said something they were just quiet and pretended to not hear me. It had one peice of petter no visible or taste of onion and cheese only on half. Temp was good, the GM was in the front did not greet me as he was near the door and ignored my inquiries as to size and portions. Cashier ended all communication after I didn't make it a meal it was rite before 11am I was the only person in the store with 3 employees in front of me. They just kept looking down avoiding eye contact and started having personal conversations
Never an excessive wait to place order. From time order is placed generally less than ten minutes for delivery. Call-in orders usually waiting for customer-delivery service to arrive. Vegetarian options: Veggies are fresh and can be steamed or raw. A vegetable sandwich is avaliable. Kid-friendliness: Sandwiches can be custom made for kids tasts. Drinks can be sized to suit kids age or Wheelchair accessibility: Access is convenient with ramps available closeby. Handicapped tables are available and most seating is with heavy-duty chairs which can be rearranged to suit.
All the subs my family tried was sweet. Why? We did not like it.
This made me very happy as I have yet to see this in a firehouse subs at the entrance. Not only was this a good idea, but in my opinion, more stores need to have the same exact set up as this location. Fast and friendly service equals one of the best fire houses in Brevard county.
From the reviews, it seems this store just doesn't care. Some of these reviews should have been offered a free sub for the lame service, and wasting peoples time. TIME IS MONEY BABE!!
So far I’ve come to Firehouse three times, and the subs are always amazing. However, the last two times I’ve come in to order, I feel extremely uncomfortable. It started on the second time I went to get a sub. I ordered the same thing as always (veggie sub with wheat bread), the sub had cheese on it, and since I cannot eat cheese I went back to ask for a new one. I was unaware that the sub had cheese on it , because when a cashier was listing the ingredients for me she didn’t include cheese. That wasn’t a problem at all, the problem was when I explained my situation to an employee, they proceeded to laugh while on the back line. This continued throughout the making of my sub. What’s so funny? I decided to brush it off, because it was silly on my part. I just went again today, for the third time. Immediately as I walk in the same employee( a line cook with glasses, and a firehouse hat on) made a smart remark to the rest of the line. The line, him included, started to laugh…making me uncomfortable once again. I look at him to let him know I noticed, and he just turned away. Again, while making my sandwich they are continuing to laugh and make remarks. I don’t plan on coming back to this establishment, as I always feel unwelcomed.