Firehouse Subs Jones Valley

I visited this location today during lunch time and it was the slowest service ever.

If not for one of the sandwich makers, this one be a rare-for-me one star review. The counter person was unfriendly and unhelpful to any degree. Coupled with the meat being fraught with grizzle and this was a wholly unpleasant experience. Not sure I will ever be back, and this was one of my favorite locations.

The food is good but the service sucks. Young boys joking and BURPING while making sandwiches. Really ruins your appetite.

Great Parmesan chicken meatball sub

Bring back the hot sauce bar and I’ll be back. This used to set Firehouse apart from the other sub joints, but now just the same. And when you ask for hot sauce packets it’s like you are bothering them and they give you maybe just 2 of standard run-of-the-mill sauce packets.

I ordered 2 Italian subs for dinner tonite. This was the first ever order with Firehouse Subs and i noticed after i got home that neither sub had provolone cheese on them. I called the store but the person I spoke with didn't seem concerned. If I ever go back, I will definitely check the order myself. It is ironic though that there is a sticker on the bag that says my order was double checked for accuracy. Apparently not.