Firehouse Subs Highpointe

One medium sandwich, two small drinks, two bags of chips, two stale cookies. In at 12:32, served at 12:54. Both Coke and Dr Pepper out of service. Best of all. $35 dollars for a 6-in hair in my sandwich.

I got uncooked meat on my sandwich and onions that I requested off because my girlfriend is allergic. Completely just appalled guess I gotta rip open a tied bag and make sure next time. Dietary restrictions: They don't follow dietary restrictions.

I'm a huge fan of Firehouse subs this location however, is under the worst management. The women, short red hair, was incredibly rude. I won't spend a dollar at places that aren't friendly. I don't want to reinforce bad behavior.

Since new management, the quality has gone down some. I have gone numerous times and they have either had no cookies, or no fresh tea. The sandwiches had a lot of condiments on it also.

Rafael was wonderful from start to finish. Highly recommend this place. Happy holidays.

First off, I’ve come here multiple times and usually everyone is so nice. The crew they had today was the rudest I’ve ever experienced here. They were two Hispanic girls, one seemed to be a lead or manager of some sorts. I had a mix up with my online order so I had sat down to figure it out. The manager girl had come over and I immediately felt like I was getting interrogated on what I had ordered. I tried to explain to her I was trying to figure it out on my phone and she continued to tell me what I did wrong with my order. I get it if she was trying to help but she came off super rude. Also I was just sitting down at the table at 6pm so they weren’t busy and I’m pretty sure I could sit there and eat my chips if I wanted. When I finally re ordered and took home my food, I realized my sandwich was made incorrectly and I didn’t even get the pickle I ordered. Won’t be visiting this location for a while since that was so uncomfortable. Parking: Literally no one was in the sandwich shop and yet there was no parking in front of the building or anywhere near it.