Firehouse Subs Hermitage Commons

Worst sandwich I ever had not prepared at all how I ordered it soggy bread not eatable so I threw it off the deck maybe a dog will eat it

Update: Read the reply to my review and see why you should bypass this location. I visit here when I come to town. I arrived 5 minutes before they opened. When it was time to open, I tried the door, and it was still locked. It was 3 minutes past opening time, and the customers were still waiting, so I called and asked what time they opened. He said the time, and I said OK and hung up. 5 minutes past the opening time, I called and said we are waiting outside and no one has unlocked the door. He said we would open in a couple of minutes. 3 more minutes went by and I walk back up to the door and the manager comes unlocks one side, holds it cracked opened and reaches down and unlocks the other side and let's the door slam shut and walks away from us standing there. So I turned around and got in my car and left and stopped at the one in Smyrna. It's a shame that some employees will make the entire establishment look bad with the way they treat paying, waiting customers.

They often struggle to keep soda machine with all the flavors it offers.

Delicious as always. Extra special as one of their team members, Karl, swung by my table to ask about the food and the experience. Extremely nice guy and showed true pride in his work and in his company. This is not common place anymore. Thanks for the great lunch, team, and the nice conversation, Karl!

The bathroom was extremely gross. And neglected . There was an employee eating out of one of the containers they would have served a side from. Which may not be whatever but as a customer, eating, the same thing this employee was eating out of the container. Just threw me off. Maybe they need a break room. Just assuming there wasn't one due to what I saw.

The food is delicious!