Firehouse Subs Donald Ross Rd

Good customer service and good food, the only reason why I didn't give it 5 stars was because a lot of the drinks were out. Aside from that, I'll definitely come back again.

The staff was SO rude to my door dash driver, she called me just so I could hear them. It was all over combos that I paid for and the store said I didn’t! I have the receipt. Also, when I actually got my food, it was DISGUSTING. My coworker and I threw out the two sandwiches we got. I’m not sure if they got super warm and soggy from sitting while the manager argued with my driver or what but neeeever again!

You have to update your hours , I drove all the way here at 7:57pm just for it to be closed at 8pm, called guy he said they been closing since 8pm last 2 months now,

This location is consistently out of lots of things. The soda machine is always more than half out of the various drinks. The machine the brews tea is always broken. The sandwiches seem to be smaller here than at any other location. The staff will speak other languages to themselves as well. I love Firehouse but this location needs a lot of help. Update…..still same ol problems. The drink machine is still more than half empty. The workers cannot communicate with you because none if them speak English well. I don’t mean that in any way other than what it conveys. The subs there are always smaller than any other location. This location is in dire need of help. I have continued to try and give them multiple chances to improve and yet it just stays the same or gets worse. Firehouse corporate is ZERO HELP as well.

I was craving your guys sub so I drove to your location on Donald Ross I got there at 8 o’clock at night online says 9 they close when I pulled up I was Disappointed that they were closed at eight when their website says 9 o’clock I go here almost everyday for lunch very disappointed ☹️

Clean, respectful and was a pleasure to dine in. Great food and awesome staff. I'll be back for sure.

Excellent food, place very clean and fast service

Order was incorrect, despite being a very simple mobile order. They also forgot to include my child's drink. Didn't realize it until I was already home. Probably won't be back.

This location is honestly horrible - I’ve ordered from here a few times and they are more likely to get your order wrong than right. If you order special toppings on your sub there’s no chance it’ll get delivered that way. If you order a side pickle, again there’s no chance you’ll receive it. This is the worst Firehouse location that exists. Avoid.