I love firehouse subs! They always make good sandwiches and I like how they support first responders.
We waited 35 minutes for 3 subs. I suggest ordering ahead.
Adriana is an amazing manager. She went above and beyond to help me and my family of 5 today. Great sandwiches and great service. Will definitely go back! Kid-friendliness: Very kid friendly staff
I always love a Firehouse Subs, the staff seemed to be a little annoyed to be working today. 2 out of the 3 staff acknowledge I was in the restaurant. It wasn’t busy as I was the only in the restaurant. The staff didn’t smile, very short with me and didn’t even put the food into a bag as it was ordered as “Togo”. I was extremely nice to them, smiled gave a tip and said thank for the food they made. They said nothing, not even “you’re welcome.” Customer service is huge, maybe a little training to smile and say anything nice to their clients!! The food of course was on point!
It'd be real helpful if you had a consistent menu across the ordering options. Your website has a special sandwich. But you only do pick up. GrubHub doesn't have the special. So you're not getting my money. Either deliver or don't have specials.
Adriana was so nice and professional, with a smile on her face. Great service
Had the pulled pork , it was tasty! Needed a bit more sauce ( which I had requested, sad didn't receive), and still a good samich!!!!
Took 39 minutes to get 1 sub sandwich on a Saturday aft Only 2 staff working. Sandwich was so..so. definitely not worth the wait