Tina and staff do a great job and are very friendly. My sons and I go most Sundays, and they love it. In particular, Aleigh is always thoughtful and cheerful.
I ordered a brisket with no cheese and got a brisket WITH cheese and NO sauce. Didn't realize until I got home. Not what I ordered. Not happy. Never had a problem before.
Delivery driver review: I think I've only picked up here one time ever, but when I did they made the fountain drink, which I've seen other Firehouse locations not do. Therefore, this location gets 5 stars.
I'm so disappointed. After a full 10 hour day of traveling by planes, I ordered my food online and picked it up only to make it home and see that my bread was burnt and there was no garlic spread added. I would have eaten the meatballs, but even they tasted burnt. There was no apology just the sentiment to comeback. That wasn't going to happen. Needless to say, I won't be returning for a while.