Firebirds Wood Fired Grill

Went here to specifically sit outside to celebrate finding the perfect dress for my wedding. After being seated we sat for ten minutes plus and no one was attending to our table. When I went to ask the hostess if someone was going to serve us, she was too busy on her phone so I had to wait. When she happened to look up, she stated she’d send the manager over. Well, needless to say, a table was sat next to us and attended to before anyone came over so we decided to leave. We were not going to let this put a damper on our joyous day!!!

They really went out their way to make sure our food was perfect. Attention to detail. Wait staff was top notch!!! Definitely visit again when I'm in Alabama. We have a location in Knoxville, a definite must.....

Pleasant place

This review is all about Lucy. I was just talking to a friend about how excellent customer service has taken a nosedive since COVID, but Lucy turned that around for me today. Personable, observant, professional and good pacing between courses! *chef’s kiss* I will be asking to be seated in her section whenever I dine at Firebirds!

Deven provided implacable service from start to finish. In my humble opinion he is a valuable asset. Kid-friendliness: Kid friendly

We ordered food from Firebirds and were highly disappointed in the overall quality of the food and the portions. Our order was for four adults and one child, which was well over 200 dollars. Our desserts were missing from the order. The salmon was overcooked, and the steaks were rare when we ordered medium. The side dishes were acceptable only because we were at home and could season them ourselves. Perhaps eating in the restaurant would have been better.