Fire Wings Santa Rosa

Really bad service we order are simple fries and never arrive at the table for more then 30 minutes waiting and on only say two minutes bad service. Food was good but not service

The food is delicious BUT every single employee is extremely rude. To the point where I don’t even want to get fire wings at all anymore. I thought maybe the rudeness was a one time thing but it wasn’t. Every single time I have any interaction with the employees they’re horrible. So I won’t be getting fire wings anymore, specifically from the Santa Rosa location. Don’t recommend.

Wasn't sure what we were getting in to. Sure glad we did. Food was excellent

when you order online. They automatically take away your tip without knowing it.

Delicious homemade blue cheese sauce that goes great with the buffalo wings. Great sticky rice and macaroni salad for sides. And crispy spicy pork is one of my new favorites.

This was our 2nd time eating here and the food was pretty bad. The first time we went to this location we loved it, this time not so much. We got the chicken sandwiches and they were so overcooked I could hardly eat it. Half of the chicken I had to throw away because it was essentially boot leather. For as pricy as this restaurant is, you would think quality control measures would be in place. We spent over 80$ on the meal and we're very unhappy overall. The saving grace was an afterthought of 6 wings ordered on a whim. I would definitely avoid this spot until they get the place in order. 14$ for a chicken sandwich, it better be at the very least edible.

Great food although my tatertots were cold. Somehow they also got the plating wrong and we had to play a game of "Guess who's order" and move around our little paper trays until we were satisfied. Whatever, people mess up all the time. What's the harm? Little did we know it was all downhill from there. Then we waited almost 30 minutes for our meals. My mother made a realization that they missed her extra rice. As my mom tried to correct this error, our server, who presumably came from the kitchen, straight up ignored her both times she called him over to fix it and just walked away back to the register. Downright rude. Fortunately it was fixed after alerting another server but we were already annoyed with the previous employee. During that time, I also ordered an extra spam musubi as a separate order that never came out. My father mentioned this to one of the waiters and she confused it for it being apart of the first order. My guess is that it was forgotten about but luckily I had my copy of my receipt since I'm sure it would've been dismissed as an error and I would've had to pay extra for something I already paid for. I had the musubi handed to me in a to-go box as it was the end of our meal. We were there for an hour. Disappointment since it was a small order. I would normally excuse this with a simple, "Well, its busy. They're bound to mess something up." and all would be forgiven but this place was not even filled up enough and the phone hardly rang for pick up orders. This was not prime lunch hours, this was carelessness on them. Overall, understaffed some rude employees. Good food but not worth the amount we paid for, especially for that service.