I understand, it’s Super Bowl Sunday, but if you’re going to allow online orders, STOP taking them when you see 40+ other customers waiting for their orders also. My order said it was ready at 4:20, I was still standing there at 5:00, couldn’t reach an employee being in the back of the mob. They called probably 20 names of people that weren’t even there, they obviously gave up too. I called and asked if it was ready, NOPE, not even started, so why would the website say it was ready? Crickets….. I asked for a refund, told to call Door Dash because “the website is powered by Door Dash”, called DD, they told me to contact the merchant! I finally called my bank and disputed the charge, chicken is not worth the stress or the time I wasted.