Greasy dripping and they need a microphone you can’t here your order
Wonderful food! Very friendly staff.
How pathetic is it that we are grown adults and don’t have the mental capacity to look at a screen, and put the correct food items correlating to that order in a bag. You people are disgusting.
This is a small little counter service shop in the casino but the burger was hot fat juicy and full of flavor and the yam fries were fresh hot and crispy. The plum sauce was perfect for the fries. I was impressed and the cost was rather low for being in a casino. The ladies were very friendly and everything was very clean. Nice meal.
Im not usually one to post reviews as this will be my first but this really rubbed me the wrong way. I was standing in line for 15-20mins (1am till roughly 1:20am) when one of the lady employees approached me. She proceeded to pull the fence across directly in front of where I was standing and say “we’re closed now” (this location closes at 3am, the time was 1:20am) extremely rude imho, there’s no way she was trained this way. You’d think they would treat the customers a bit better considering the premium prices.
Don’t like how this location can’t place orders over the phone and don’t like how you have to be 18+ to even get in and not only that but show ID but I’m glad it’s open till 4am so that’s a really good plus and the casino lights are pretty and like always fat burger always so good and hot
UPDATE: the reply below clearly did not read my review given that they requested I email them when it says I did. I only received a reply after posting this. They offered vouchers, which I said was unacceptable. It seems they processed the refund without replying to me. — I wish I could give this place zero stars and still give a review. I ordered from the website for DELIVERY. The email contained the delivery time, so when 15min passed past that time, I called. The staff said they did not do delivery from that location, only Skip did, and that my food was sitting ready for PICKUP. I asked why I was able to order delivery from the website at all if it isn’t offered, and when they said they didn’t know, I asked for a refund. They said they couldn’t process that. If you can’t deliver, then why did I get charged for it and the service fees for it? I had to ask for a ride from a neighbor to go get my food, and by the time I got it home, it was an hour past the delivery time, my food wasn’t hot, and the fries were soggy. I emailed their ithink@fatburgercanada account and followed up without any response after FIVE BUSINESS DAYS. Awful service, gross food, bad experience.
Super friendly staff! Smyl is awesome, he is absolutely know his Job! Very friendly and our burger is scrumptious!
Food was less then warm screwed up o rder onion rings were cold and bland