Fat Tuesday at Bridge Street Town Centre Huntsville

The atmosphere wasn't inviting at all. I visited there on Sunday and was telling my cousin how amazing "Fat Tuesdays are and she should try it. The place looked closed there wasn't anything to let you know it was open looking from a distance. I called as I was walking to see were they open. The young lady didn't appear to be welcoming at all, no greeting, no smile. I asked did they serve a virgin drink for my cousin and she looked at me , as if I was speaking a different language. I had questions about the prices but her demeanor halted them. I hope management use this as a coaching tool. It was only two customers in there and she was acting as if she wanted us to leave.

They are using bottom shelf liquor and charging top shelf prices for their drinks. ~$15 w/tax+$1tip

After reading reviews raving about this place, I was really disappointed after trying this new thing to Huntsville. The concept is really great, and the product taste is so up to par, but the customer service is just a joke. Not only did she not explain a single thing, the store was empty and silent, but the rudness of asking for someone's ID is simply unacceptable. Then 30$ for ONE drink? I'm fine with the price, but if you are going to have such a high price point and such a cool concept somewhere like Bridgestreet, I feel your employees should be more welcoming and willing to explain the product. I've never felt like such an inconvenience as she made one drink, which took a total of 20 seconds, and she continued to be on the phone and just scoffing the entire transaction. I will not be back, I'd rather go to a dirty dive bar and have a more welcoming BARtender make my drinks with a kinder attitude and attention to the clients.. Highly disappointing.

Must try...

Cool little vibe for an alcoholic slushy.

That’s 20% sales tax on your drinks. Place is cool but something is messed up with their system. Gotta pay it if you want it though.

Customer service was amazing! Boy did me and my sister have a time