El Valle Restaurant

3.1
(396 Reviews)
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Ratings of El Valle Restaurant

google
Google
3.3
(353 Reviews)
yelp
Yelp
1.8
(39 Reviews)
tripadvisor
TripAdvisor
3.0
(4 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
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Location & Hours

3535 Jerome Ave
Bronx, NY 10467
Monday
10:00 AM - 9:30 PM
Tuesday
10:00 AM - 9:30 PM
Wednesday
10:00 AM - 9:30 PM
Thursday
10:00 AM - 9:30 PM
Friday
10:00 AM - 9:30 PM
Saturday
10:00 AM - 9:30 PM
Sunday
10:00 AM - 9:30 PM

Recent Reviews

google
Mar 2024
The new lady didn’t know the special for black people. The sign says free drink with lunch special. I asked for rice and beans. The new lady put sweet plantains. I didn’t ask for that. The older worker lady looked at me with an attitude and said no drink with sweet plantains. Whatever. Then charged me two different prices because I lock my card. The mean lady did a higher price. I have proof. Very racist Spanish people and the white man hates us all
google
Mar 2024
Pretty decent food but only after opening or early afternoon. After that food is stale. Had Pernil w Arroz con Gandules and red beans. Rice and Gandules made well. Pernil and red beans decent enough.
google
Mar 2024
Food was good. Service good for the most part. Music a little too loud. Only thing I'll say is double check your checks. I ordered and knew the price but it was more than shown. 2 when I went to pay there was one price. Then when I went to pay by card another price? And then I was go8ng to leave a tip but I saw they added their own in there on the original check and I believe on the one they ran my credit card. Other than that it's a nice place.
google
Mar 2024
DO NOT COME HERE IF YOU WANT GOOD SERVICE. I want to say that they just offer terrible service but i think that’s being nice, they (the ladies at the front) seem to be flat out racist towards anyone that is not Dominican. I have been ignored the 3x that i’ve gone there. I only returned this last time because i honestly forgot i hate going there as i haven’t visited in over a year and was just hungry trying to get food. I had been standing there for 20 minutes trying to get someone’s attention and they all looked at me and kept walking away so i finally managed to speak to someone who walked close to me and they literally responded with “oh i wish i could help you but honestly i have other things to do and if i decided to help everyone i would go crazy” ??? sorry if i’m confused but when going into a food establishment it is expected to have some communication with the staff to get an order, i then asked who is supposed to help me i've been waiting here and she literally sighed and started another task. I ordered food to be picked up and had to wait 40 minutes to receive said food from a man in a delivery uniform, his job wasn’t to help me but because no one else wanted to help me he stepped in. I was already asking for a refund when he popped up and said oh this is your food. He did not need to help me and spoke to me kindly when everyone else who were supposed to help me went out of there way to ignore me. One thing is to be busy and another is to be rude and ignore customers, mind you they had asked how long it was going to take us to get there and that because others had not gone to pick up their food we had to pay over the phone, which was not a problem but if you ask how long for us to get there and we tell you we are about 10 minutes away at least tell me there’s a longer wait or something. I don’t think this was the case though as many people (dominicans) were entering and leaving with the same food i had ordered. I did get rude at the end when asking for my refund and i think justifiably so but then the man came up to me with the food so i just grabbed my food and left. DO NOT COME HERE IF YOU WANT GOOD SERVICE.
google
Feb 2024
Bad customer service
google
Feb 2024
La comida sabe muy bien. Sin embargo, la persona que nos atendió nos estaba cobrando de más. Así que hay que asegurarse de preguntar cuanto cuesta cada comida antes de pedirla.


Nearby Locations

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(347) 947-9344

3535 Jerome Ave, Bronx, NY 10467