El Pollo Loco

The salsa tastes old like it's rotten and I ordered NO NO NO cheese. She even asked me if I wanted cheese. I said NO!!!!! What's up with these Mexican food places. I say NO cheese and I still get it. So annoying.

Great salads! Fresh ingredients.

We picked up a 16 piece family meal, paid $46.69 for old burnt chicken.. the sides were tasty.. called to let them know, asked for the manager.. I asked for the ladies name, so I can know who I was talking too.. she refused to give it, and you can tell that my request bother her.. she asked me to hold and put the phone down, I can hear they were busy, so I gave the person the benefit of the doubt why she was short with me.. she returned to the phone, and asked what I needed.. she again hesitated to give me her name, she then asked if I can call back in 15 minutes.. I said sure, who should I asked for.. again with a lot of resistance and after asking for her name 6 times.. she finally said Karla, now I wonder if this is her true name.. I haven't called back yet, but with BAD food and BAD customer service.. why should I even consider going back?

Typical fast food setting inside. Chicken was dry and my bowl was 80% pinto beans that tasted like they came right out of a can and were not completely cooked. A little bit of avocado in it. Was grateful for the sour cream since it was the other ingredients were so dry. Since it was on our way and less expensive than Chipotle we stopped here, but for $3 more, i'm going to Chipotle!

Nice family place to eat Mexican chicken. The quality of their chicken was very good

The food is good and fresh. Service is prompt mostly. The one complaint I do have is that you always have to double check your order cause I have gotten the wrong combo on the drive thru window several times. Sucks getting home and finding out your order is not correct.

Bueno