They were busy but they focus more on the drive thru than the walk in customer, I waited a good 4 minutes for some one to actually come and take my order. But the food was great. The tables inside were dirty, but like I said they were busy.
Pedi dos tostadas y el pollo está muy mal cocinado, deberían de tener cuidado y cocinarlo bien. Muy mala experiencia.
I usually don’t do reviews, however this place was very good Quality and service was good. Staff was very friendly and patient.
I have years trying this place and honestly for me i apways enjoy come here on this pollo loco, people is nice and service is excellent
I visited the store twice to buy chicken nachos and both times I went they told me they didn't have them but I observed an employee through the window making signs that they weren't selling them and the second time they denied me the nachos with the excuse of They were going to close the restaurant, but the restaurant's schedule indicates that they close at 10:00 pm and I stopped by at 9:35 pm. It doesn't seem fair to me. They should have people trained to work and provide good service especially at night because the attention offered to the customer is terrible.